Contact Us
If you have questions, suggestions, or feedback about DiffMate, please fill out the form below or contact us via email. Feature requests, bug reports, and partnership inquiries are all welcome.
Send Email Directly
You can also reach us directly at the email address below.
diffmate.official@gmail.comWe typically respond within 1-2 business days.
Common Inquiries
Can you add support for a specific file format?
We welcome requests for new file formats such as DOCX, JSON, XML, and more. Send us an email and we prioritize based on user demand.
The comparison results seem inaccurate.
This may be an encoding issue. Please send us the file name, encoding details, and a screenshot so we can diagnose the problem.
I want to use DiffMate in a corporate environment.
DiffMate runs 100% client-side, making it safe for use within corporate intranets. If you need custom features or on-premise deployment, please get in touch.
Is there an ad-free version?
Currently we operate on a free ad-supported model. We are exploring premium plans for the future. If interested, let us know via email.
Support Information
- Business hours: Mon-Fri 09:00-18:00 (KST / UTC+9)
- Email response: typically within 1-2 business days
- When reporting bugs, please include your browser type, OS, and file format for faster resolution.
- You can also file bug reports and feature requests through our GitHub issue tracker.